About us
The story behind Ticketer: how innovation, collaboration, and a passion for public transport shaped who we are today.
Our Mission
Spoiler alert: we didn’t stop at ticketing…
Ticketer was founded with a clear mission: to simplify bus travel.
We began that journey in 2009 by launching the UK’s first cloud-based Electronic Ticket Machine – a breakthrough that revolutionised the industry.
Our innovative spirit didn’t stop at hardware. In fact, you could say we’ve outgrown our name as in addition to ticketing, we’ve since become the leading partner to the UK bus and coach industry for real-time information and fleet management solutions.
Today, whether it’s enabling smarter decision-making through intelligent real-time data, serving as your central hub for optimal fleet management, or supporting the industry in delivering seamless passenger journeys – we provide your entire operational ecosystem.
Our Values
The principles behind our purpose
Trust through integrity
We’re committed to doing the right thing for our customers, partners and colleagues.
Driven to Innovate
We are disruptive. We continuously create value and propel the industry forward with new innovations.
Teamwork at our core
We achieve more together, working in close partnership with customers and colleagues to go the extra mile.
Delivering Results
We strive for greatness by upholding the highest standards, creating value and impact through experience and dedication.
Our history
Take a Ticketer-powered trip down memory lane…
Ticketer’s journey over the past 16 years.
Award-Winning Innovation
Driving the bus and coach industry forward
At Ticketer, innovation is at the heart of everything we do.
By continuously listening to our customers’ needs and reimagining what’s possible, we deliver smarter services, unlock efficiencies, and create seamless passenger experiences.
