Ticketer, the UK bus and coach industry’s leading provider of real-time information, fleet management and smart ticketing solutions, is proud to announce the renewal of its longstanding partnership with First Bus, reaffirming both companies’ commitment to delivering more seamless and efficient bus travel across the country.
The five-year renewal marks a significant milestone in a relationship that spans more than a decade and follows a competitive and rigorous tender process, with Ticketer appointed as the preferred supplier due to the company’s proven track record, continual innovation and strong partnership credentials.
As part of the renewal, Ticketer is providing its TK300 driver console, voice messaging and broadcast solution, Enhanced Predictions and Mobile Device Management, amongst a suite of enhanced future capabilities designed to elevate the passenger experience, support operational excellence, and empower drivers with smarter, real-time tools.
These innovations – part of a broader wave of upcoming advancements – will harness data-driven insights, seamless integration, and user-centric design to deliver the next generation of connected transport services.
Rollout is already underway in support of First Bus’s drive for operational efficiency, digital transformation and creating more connected, seamless travel, with the first two depots in York and Worcester contributing to over 850 buses already being fitted.
Simon Mathieson, Director of Operational Excellence for First Bus, says: “We’re pleased to be extending our partnership with Ticketer for a further five years and continuing to give our people and passengers the best travel experience when using the bus. We’ve listened to our drivers’ needs and worked tirelessly to provide them with the best option to make this element of their job as efficient as possible.
“This renewal is testament to our strong working relationship with Ticketer, and our shared commitment to delivering innovative solutions as part of our commitment to improving services for our drivers and customers time and time again.”
Adam Toone, Ticketer Chief Commercial and Operations Officer, adds: “Our partnership with First Bus has always been rooted in innovation, mutual trust and a shared mission to make public transport better for everyone. We’re thrilled to continue working closely with First Bus to push the boundaries of what’s possible in bus travel and are excited to see where our partnership will take them next.”
For further information please contact:
Mercedes Llewellyn
mercedes.llewellyn@ticketer.co.uk