Ticketer products - Passenger Counting

A simple, but effective, enhancement to allow drivers to accurately record passengers both on and off the vehicle, to keep a total count, measured against capacity thresholds which are defined per vehicle. Operators can easily set capacity on a vehicle-by-vehicle basis via the Ticketer Portal. Importantly, recording passengers via the ETM means the driver knows exactly how many people are on the bus, rather than relying solely on an app-based solution (such as Bluetooth or crowd-sourcing) that requires the majority of people to be using the associated app, which may not always be possible. The capacity data is also available in the back office and can be made available to Operator apps, therefore making sure everyone has access to this key information.

Accurate capacity measurement

Passenger numbers are recorded on the ETM so that the driver knows exactly how many people are on the bus, and can manage safe onboarding, easily.

Extends to wheelchair bay availability

Operators can now be aware, and can advise disabled passengers in advance, whether they can be accommodated onboard, thereby avoiding travelling to the bus stop only to wait in crowded areas unnecessarily.

Removes the pressure on drivers

This feature takes away the stress away from drivers and passengers to judge whether it’s safe to board.

Set capacity thresholds remotely

Operators can easily set capacity on a vehicle-by-vehicle basis via the Ticketer Portal.

Seamless data feeds to Operator apps

The capacity data is available in the back office on your Ticketer Portal and can be made available to Operator apps so that passengers also have access to this information.

Automatic destination blind updates

Capacity information can be used to seamlessly update bus destination blinds automatically, to advise passengers if the bus is operating at full capacity, or whether there is space on board.

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