Smarter Solutions. Stronger Services.
Fleet Management
Streamline services, create operational efficiencies and enhance passenger experiences with our smart, scalable technology.
- Define service delivery
- Configure tickets & pricing
- View critical real-time information
- Manage day-to-day operations
- Analyse & optimise services
- Hardworking bolt-on features
Your challenge
Finding technology that’s both powerful and intuitive – helping you cut through operational complexity, respond to everyday challenges, and deliver seamless journeys for your passengers.
How we can help
Our scalable platform and suite of optional fleet management tools, brings everything together – from service delivery to driver communication – so you spend less time tied up in complexity, and more time on improving the passenger experience.
“Ticketer has made a huge difference. We can identify problems and react to any delays or changes to services much faster.”
Chris Almond, Group Commercial Officer
“Ticketer is at the forefront of technology… One of the key benefits is punctuality, timetable data, but also information on the fares and passes. It’s there right from the word go. I can easily pull a report – so I know immediately what the ridership’s like.”
Andrew Scotton, Operations Manager
The Ticketer Portal
Your Operational Control Centre
What does the Ticketer Portal provide?
Built to support both frontline management and strategic oversight, the Ticketer Portal provides instant access to accurate, real-time data for smarter, more responsive service delivery.
Live Fleet Tracking
View real-time vehicle locations and service progress across your network.
Real-Time Data Collection
Automatically captures live data from on-bus ticketing devices, including vehicle location, driver activity, ticket sales, and service performance.
BODS Compliance
Streamline your regulatory obligations with automated generation and submission of BODS-compliant datasets: Timetables, AVL, and Fares.
Customisable Operational Reporting
Generate scheduled or on-demand reports on service punctuality, trip completion, ticket sales, and driver shifts - all exportable for planning, auditing, and analysis.
Performance Monitoring
Access service-level metrics like on-time running, mileage, completed journeys, and operational exceptions – in real time.
Revenue and Ticketing Insights
Track ticket sales and fare trends by service, time, or ticket type to inform pricing strategies and monitor usage.
Seamless Integration with Insights Hub
All data flows directly into the Ticketer Insights Hub for deeper visual Drivers.
Incident Management
Respond instantly to on-road incidents with real-time updates, minimising disruption and protecting the safety of your drivers and passengers.
Bolt-on Features
Next-Level Capabilities
Supercharge your services with our optional bolt-on features
The Ticketer Portal offers a suite of optional bolt-on features which extend beyond the core system.
Select tools which overcome specific challenges – be it improving punctuality, streamlining driver communications, or reacting faster to on-road disruptions – and let our technology do the heavy lifting for you.
Seamlessly connect the control room and your drivers with our new two-way voice call and broadcast solution. Available only on the Ticketer TK300 driver console.
- Uses the TK300’s in-built speakers and mic – no extra hardware needed
- Wider reaching coverage via mobile networks
- Broadcast by vehicle, service, depot or driver
- Set activation and expiry dates for broadcasts
- Two-way calls can be initiated by both drivers & control room
- Intuitive driver interface: view and return missed calls, hands-free autoplay & playback available
- Panic button for urgent alert to the control room
Gain and share live visibility of bus levels with Ticketer Passenger Occupancy, improving your passenger experience and service planning.
- Set capacity limits remotely
- Share live capacity data to operator apps
- Include wheelchair bay availability
- View live passenger levels in the Portal
- Update destination blinds automatically
Keep your drivers informed with Ticketer Road Restriction Alerts – real-time notifications to help avoid unsuitable routes and restrictions.
- On-screen and audio alerts when triggered
- Set height and width restrictions, e.g. low bridges
- Apply navigational limits, such as “no left turn”
- Add custom hazard restrictions, e.g. “flooded road”
- Set optional timeframes, ideal for temporary works
Keep your network running like clockwork with Ticketer Schedule Adherence – real-time tracking that helps your fleet stay on schedule.
- View live progress and historical reporting via Ticketer Portal
- Customise and colour-code within the Ticketer Portal your early and late parameters
- Identify and respond to delays or incidents in real-time
- Highlight consistently early or late services to support performance reviews
- Improve punctuality and passenger experience
Get your buses back on schedule with Ticketer Traffic Light Priority – smart technology that gives green traffic signals to late-running services.
- Automatically trigger green signals when running behind schedule
- Configurable priority rules for specific routes or conditions
- Reduce delays and improve journey times
- Customisable, trigger geofences
- Supports numerous security protocols, e.g. VPN, fixed IP, HTTP authentication
Simplify daily inspections with Ticketer Vehicle Checklists – digital, paperless checks that keep your fleet road-ready, and your operations compliant.
- Compatible with TK300 detachable driver console for digital walkarounds
- Customise checklists per vehicle
- Set timescales and prompts to complete checks
- Maintain a digital audit trail for compliance
- Engineering teams can view faults in real time
- Share reported defects via third-party APIs
It Starts On-Board
Enabled by our ticketing technology
The Ticketer Portal and our suite of fleet management bolt-on tools are powered by our on-bus hardware. From driver communication to alerts concerning on-road hazards, our ticket machines makes it all possible.
Explore the range below.
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FAQs
Frequently asked questions about our Fleet Management tools
Does the Ticketer Portal come with every bolt-on feature?
The Ticketer Portal comes with a comprehensive set of core features as standard, giving you access to the essential tools you need to manage your operations effectively.
Bolt-on features are available separately, allowing you to choose the additional capabilities that best fit your needs.
Are costs associated per bolt-on feature?
Yes, each bolt-on feature is priced individually so you only pay for what you actually need. This flexible approach ensures you can scale your solutions in a way that’s both cost-effective and tailored to your needs.
Can I add new bolt-on features if my needs change?
Absolutely. One of the key benefits of our solutions are their flexibility. You can easily add new bolt-on features at any time as your requirements evolve with no disruption to your existing setup.
Do I need special or extra equipment to implement the bolt-on features?
No additional hardware is needed. Bolt-on features are designed to integrate seamlessly with your existing Ticketer equipment and systems.
Do you offer feature bundles?
Yes, we can offer feature bundles that group together complementary capabilities if you’re looking to enhance specific areas of their operation.
Reach out to our team to discuss this further – they would be happy to help you identify the right combination of features to deliver the best value and performance for your network.
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