Ticketer, the UK bus and coach industry’s leading provider of real-time information, fleet management and ticketing solutions, is proud to announce the successful roll out of Tap Off Readers (TORs) across Lancashire, in partnership with Lancashire County Council.
A Ticketer customer since 2018, Lancashire CC’s rollout was funded through their Bus Service Improvement Plan (BSIP) grant with TORs now across the region on services operated by Archway Travel, Holmeswood Coaches, Pilkingtonbus, Charlton Minicoaches, Tyrers Coaches, Vision Bus, and Transpora Blackpool (formerly Catch 22).
Removing Friction to Travel in Lancashire
The rollout supports Lancashire County Council’s renewed commitment to improving local bus services through Enhanced Partnerships and BSIP funding, with a strong focus on increasing patronage and improving the passenger experience.
Ticketer Tap Off Readers are designed to reduce friction to travel by allowing passengers to simply tap their card or device as they exit the bus, supporting capped contactless fares and seamless journey tracking. With boarding times proven to be up to 70% faster, the technology enables quicker and more reliable bus services, helping to make bus travel a more attractive option for all.
Ian Barratt MBA, BA, Principal Transport Officer, Lancashire County Council, comments: “This rollout is a significant step forward in enhancing the passenger experience and getting more people to use bus travel in the region. Ticketer Tap Off Readers play a key role in simplifying the ticketing experience whilst removing barriers to travel. We look forward to seeing the positive impact that the technology has across our services.”
Driving Bus Improvement Through Close Partnership
Adam Toone, Ticketer Chief Commercial & Operations Officer, adds: “We’re delighted to have partnered with Lancashire County Council on TOR delivery for the region. This multi-layered partnership across Ticketer, Lancashire CC and the participating operators highlights how close collaboration, technology and local investment can come together to deliver real benefits for passengers.”
Adam continues: “By speeding up boarding and simplifying contactless payments, the Ticketer TORs will help make travel more accessible, reduce dwell times, and support the overall attractiveness of bus services in the region.”
For further information, please contact:
Mercedes Llewellyn
mercedes.llewellyn@ticketer.co.uk
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