Cardiff Bus Upgrades Fleet to Ticketer TK300 ETMs

1 July 2025

Ticketer, the UK bus and coach industry’s leading provider of real-time information, fleet management and ticketing solutions, is proud to announce the continuation of its long-standing partnership with Cardiff Bus, marked by the successful fleet-wide rollout of the Ticketer TK300 which concluded last weekend.

This renewed commitment highlights a shared dedication to innovation, reliability, and enhancing the passenger experience. In addition to upgrading to the advanced TK300 ETMs, Cardiff Bus will benefit from Ticketer’s Road Restriction Alerts, with further feature enhancements set to launch later this year.

Elevating the Passenger Experience in Cardiff

Featuring an intuitive Android-based driver console and new card reader, the TK300 delivers improved driver usability, faster transactions and full compatibility with a wide range of modern payment methods, including Amex.

“We’re delighted to be supporting Cardiff Bus as they upgrade their ETM estate to our latest TK300,” says Adam Toone, Ticketer’s Chief Commercial and Operations Officer. “It’s fantastic to see continued investment in modern, passenger-focused technology in the region. With the TK300, Cardiff Bus is now equipped with our fastest, most capable ticketing technology – future-proofing their services and enabling seamless travel for their community.”

Gareth Stevens, Commercial and Operations Director at Cardiff Bus, says:  We are pleased to continue our long-standing partnership with the team at Ticketer, having started that journey in 2013.  Working collaboratively in that time we have deployed some of the new initiatives as they have arisen, for example being early adopters of the EMV and QR capabilities.”

“This has allowed us to keep our ticketing range modern and fresh – especially as we have seen several changes in recent years in our customers preferences for flexible ticketing options. The ability to continually reinvest in our business is one that we are proud of – and look forward to the benefits for staff and customers alike.

A Scalable Solution Designed for the Future

Designed with both current usability and scalability in mind, Ticketer will launch a new voice messaging and broadcast solution later this year which will facilitate two-way communication between controllers and drivers, available only on the TK300 via its driver console, microphone and speakers.

Additionally, the TK300’s driver console is in development to be detachable in future, further leveraging the Android-tablet’s in-built camera and allowing more efficient vehicle walkaround checks to be logged digitally.

 

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