Smarter Solutions. Stronger Services.
Ticketing
Seamless passenger journeys start with effortless ticketing experiences. Explore our range of industry-leading on-bus devices, suitable for fleets of all sizes.
- Award-winning, industry leading
- Scalable with bolt-on features
- Accepts all major payment types
- Ticketer TK300
- Ticketer Handheld
- Tap On / Tap Off
Your challenge
You need hardworking hardware that goes beyond on-bus ticketing. Devices that lay the foundation for seamless passenger experiences, send and receive critical operational data, and can scale flexibly as your network evolves.
How we can help
We provide industry-leading devices that streamline ticketing and enhance the passenger experience, all while feeding mission-critical information into our fleet management and analytics platforms for you to run smarter, smoother services.
“There’s two stand out things about the Ticketer TK300. One is that really, really quickly, people were saying how fast it responds to customer and card transactions. The other thing that drivers have fed back is that because the screens are so much more responsive than previous models, they’re making fewer mistakes. It’s a much more accurate interface.”
Ed Cameron, Director
Our machines
We’ve Got Just The Ticket For You
Industry-leading, award-winning devices
Our future-ready, on-bus devices are built for reliability, intelligence and performance. From a cab-mounted console to a lightweight handheld, we’ve got you covered.
More Than Just Ticketing
Powering a smarter transport ecosystem
Our on-bus devices don’t just issue tickets – they power two-way real-time information between your fleet, the Ticketer Portal and the Ticketer Insights Hub.
This enables smoother day-to-day operations, transforms raw data into actionable insights, and drives smarter decision-making.
The Ticketer Portal
- Define services, stops and schedules
- Configure ticket prices, fare structures, capping zones and more
- Live vehicle-level data (location, performance, driver behaviour)
- Live ticket sale performance
- Driver and vehicle assignment
- Incidents and annotations
- Day-to-day operational reporting
The Ticketer Insights Hub
- Enjoy the following tailored dashboards:
- Passenger Boarding
- Passenger Occupancy
- Schedule Adherence
- Tap On / Tap Off
- Historical performance analytics
- Easily filterable and editable views
- Clear data visualisation
- Passenger demand & usage trends
- KPI tracking & benchmarking
- Supports BSIP and Enhanced Parntership funding
Let's Chat
Want to see our solutions in action?
Share your details below and a member of the team will be in touch with you shortly.
FAQs
Frequently asked questions about our Ticketing solutions
What types of ticketing are supported?
Our devices offer a full range of ticketing options, from traditional paper tickets and smartcards through to mobile apps, QR codes, and contactless payments.
What does the implementation process look like?
Implementation is straightforward and fully supported by our UK-based team.
Our implementation and customer support teams work closely with you from initial planning through to go-live, providing hands-on guidance, training, and ongoing support. With Ticketer, operators can expect a smooth, efficient rollout with minimal disruption and complete confidence in their new ticketing system.
Can I add new bolt-on features if my needs change?
Absolutely – our solutions are fully scalable so you can add bolt-on features to your Ticketer license at any time, with the functionality seamlessly rolling out to your ticketing devices following implementation.
What ongoing support is provided?
We want every one of our customers to feel fully supported, both during implementation and on an ongoing basis.
That’s why following implementation, everyone of our customers has a designated “Customer Success Director” – a key point of contact to for day-to-day support, and to ensure you’re winning operationally and getting the best possible value from your solutions with us.
What ongoing support is provided?
We want every one of our customers to feel fully supported – both during implementation and on an ongoing basis.
That’s why we’ve established a number of UK-based, specialist teams who know our solutions inside and out. From our Implementation Team, to Customer Support, to Technical Support, you’ll have a range of in-house experts to lean on depending on the type of query.
Additionally, everyone of our customers has a designated “Customer Success Director” – a key point of contact to for day-to-day support, and to ensure you’re winning operationally and getting the best possible value from your solutions with us.
Do I need special or extra equipment to implement any bolt-on features?
No additional hardware is needed. Bolt-on features are designed to integrate seamlessly with your existing Ticketer hardware and systems.
Related content
