Careers in Tech - Why join our Engineering Team?

With millions of people using our systems every day, Ticketer is reshaping the public transport industry. In the UK we’ve gone from startup to market leader and we’re just getting started.

Our development and QA teams build both the device and server side. Rapidly iterating and deploying software that works, scaling as new challenges are thrown at us.

But what’s it like being on the engineering team?

We’re constantly innovating to help give our customers the edge. The engineering team is tackling some of the most interesting and demanding engineering problems of modern software development, including:

  • High scale: It took the seven years to process the first billion tickets, and we completed the next billion in less than 12 months.
  • Micro-services: We’re embracing a micro-service architecture and looking to tools like Docker and Kubernetes as we strive to continually improve our development and deployment story.
  • IOT: We have tens of thousands of ticketing machines out there in the field in constant communication with our servers.
  • Real-time processing: We publish a number of real-time feeds (we can even influence traffic light systems to help keep public transport on time) and have our events processing pipeline remain low latency.
  • Resilient systems: We’re critical infrastructure for our customers – we take building a resilient, self-healing infrastructure very seriously.
  • Big data: We generate massive amounts of data about the journeys our customers run – intelligently processing this allows us to help our customers be more successful and improve public transport for everyone.
  • Cloud based: We’ve migrated to the cloud to help us scale more quickly.
  • Defining standards: We’re helping to define various standards in our industry (such as data formats) in coordination with the Department for Transport (DfT).

We pride ourselves for having a low bureaucracy, hands on, collaborative and pragmatic culture.

If you like being on the cutting edge, making an impact, and actually seeing your systems in the real world, you’ll love being in this team.


Some of the things we have won


Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

Read more on our press page

Join the Ticketer journey

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