Careers - Join the family

Together at Ticketer

It takes a whole bunch of talented people to develop innovative ticketing technology, to take care of our customers and to grow Ticketer as a company. From developers to customer support and finance, we’re looking for the type of people who won’t settle, who always want to make things better. And if you happen to love the fast-changing transport industry then extra brownie points for you. Check out careers at Ticketer today.

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Life
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15 Reasons to Work
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How we take care of our people

At Ticketer, we believe our success is down to the people who work here. That’s one of the reasons we offer benefits over and above those that are outlined in our employment contracts, so that you and your loved ones are supported and taken care of. Here are just a few…

Time Away

Full-time employees can enjoy 23 days holiday per year (increasing to a max of 28 with service), plus having your birthdays off. And in the summer months of June, July and August, you are invited to take an additional 1 Friday afternoon off per month (3 half days in total) to make the most of the summer sunshine.

Planning for your future

Our pension scheme with AEGON currently matches employee’s contributions up to 4%, helping you prepare for your well-deserved retirement after all the hard work.

Peace of mind

From day 1 of joining, Ticketer adds its employees to its Life Assurance and Income Protection Insurance schemes, so that if the unexpected happens, we can help ensure that your loved ones are looked after and supported financially.

Taking care of yourself

Employees can choose to join the Company’s Private Health Insurance scheme (with Vitality) after 3 months of joining. Our scheme encourages and rewards those who keep an active and healthy lifestyle. Additionally, once a year the company will pay for our employees to have a full health screening so that you can keep track of your health and wellbeing.

Making it work

We appreciate that life can be a juggling act sometimes between home and work, so we support our employees by finding and offering flexible working patterns that suit you and us.

Get on your bike

Employees are able to get a bike and accessories tax free, encouraging a greener and healthier alternative to getting around.

Breakfast is served

A nutritious breakfast sets the tone for day, so at some of our locations, we provide employees with a free basic, healthy breakfast every work day. Fruit bowls are also provided weekly.

Never stop learning

We encourage our employees to learn new skills and undertake training whenever possible. That’s why every year we set aside a healthy training budget for our employee’s career development. From Project Management and Leadership skills, to gaining professional qualifications and attending conferences to learn about new technologies – we’re open to supporting all learning paths.

In it together for the long run

As a thank you for choosing to grow your careers with us, we reward our long serving employees with a £1,000 bonus and an additional 5 days leave in every 5th year of completed service, allowing you some time and the opportunity for self-development, exploration and/or some well-earned rest and relaxation.

Let’s get together

As a company, we like to have a good time, which is why we arrange social events throughout the year to bring all the team together and enjoy some down time.

Newsroom

Bus industry
Contactless
ETMs
Innovation
Partnerships
Tap On Tap Off

Bus & Coach Buyer Feature: Tapping Talent

Oxford Bus Company discuss the successful implementation of Ticketer Tap Off Readers, speedier boarding, achieving over 1million taps, and the value of a deeper partnership with Bus & Coach Buyer.

Big Data in Ticketing: The Key to Unlocking Customer Growth

Richard Blackburn-Hughes, Chief Commercial Officer, shares how the future is bright for operators to gain operational efficiencies when making the most of the vast amounts of data available to them.

Account Based Ticketing: Trends, Pain Points and Innovations

Fresh from her Transport Ticketing Global panel discussion, Andreea Reardon, Group Chief Product and Technology Officer, discusses the future of Account Based Ticketing (ABT) and how it’s bringing frictionless travel to passengers.

Some of the things we have won

Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Received The Queens Awards for Enterprise: Innovation 2020

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

We have ranked in The Financial Times 1000 as one of Europe's fastest growing companies

Winners of the 'RSOCO Silver Award for Contribution to Safer Driving' 2022

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Ranked in the The Sunday Times Hiscox Tech Track 100 league table of Britain's 100 private tech (TMT) companies with fastest growing sales over the last 3 years

Named as one of the London Stock Exchange Group’s “1000 Companies to Inspire Britain 2019"

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Named as “One to Watch” in the European Business Awards

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

Awarded Best Companies accreditation through ‘outstanding’ commitment to workplace engagement

Join the Ticketer journey

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