Careers - Join the family

Together at Ticketer

It takes a whole bunch of talented people to develop innovative ticketing technology, to take care of our customers and to grow Ticketer as a company. From developers to customer support and finance, we’re looking for the type of people who won’t settle, who always want to make things better. And if you happen to love the fast-changing transport industry then extra brownie points for you. Check out careers at Ticketer today.

Current roles

Join our engineering team

More about our careers in Tech

How we take care of our people

At Ticketer, we believe our success is down to the people who work here. That’s one of the reasons we offer benefits over and above those that are outlined in our employment contracts, so that you and your loved ones are supported and taken care of. Here are just a few…

Time Away

Full-time employees can enjoy 23 days holiday per year (increasing to a max of 28 with service), plus having your birthdays off. And in the summer months of June, July and August, you are invited to take an additional 1 Friday afternoon off per month (3 half days in total) to make the most of the summer sunshine.

Planning for your future

Our pension scheme with AEGON currently matches employee’s contributions up to 4%, helping you prepare for your well-deserved retirement after all the hard work.

Peace of mind

From day 1 of joining, Ticketer adds its employees to its Life Assurance and Income Protection Insurance schemes, so that if the unexpected happens, we can help ensure that your loved ones are looked after and supported financially.

Taking care of yourself

Employees can choose to join the Company’s Private Health Insurance scheme (with Vitality) after 3 months of joining. Our scheme encourages and rewards those who keep an active and healthy lifestyle. Additionally, once a year the company will pay for our employees to have a full health screening so that you can keep track of your health and wellbeing.

Making it work

We appreciate that life can be a juggling act sometimes between home and work, so we support our employees by finding and offering flexible working patterns that suit you and us.

Get on your bike

Employees are able to get a bike and accessories tax free, encouraging a greener and healthier alternative to getting around.

Breakfast is served

A nutritious breakfast sets the tone for day, so at some of our locations, we provide employees with a free basic, healthy breakfast every work day. Fruit bowls are also provided weekly.

Never stop learning

We encourage our employees to learn new skills and undertake training whenever possible. That’s why every year we set aside a healthy training budget for our employee’s career development. From Project Management and Leadership skills, to gaining professional qualifications and attending conferences to learn about new technologies – we’re open to supporting all learning paths.

In it together for the long run

As a thank you for choosing to grow your careers with us, we reward our long serving employees with a £1,000 bonus and an additional 5 days leave in every 5th year of completed service, allowing you some time and the opportunity for self-development, exploration and/or some well-earned rest and relaxation.

Let’s get together

As a company, we like to have a good time, which is why we arrange social events throughout the year to bring all the team together and enjoy some down time.

Current roles

Customer Support Assistant

We have an exciting opportunity for a Customer Support Assistant who will join our Customer Support team in supporting our new and old customers as they grow with us. This role will suit an enthusiastic, multi-tasker with an eye for detail, who loves to make a difference.

Find out more

Technical Business Analyst

With our ambitious growth plans, locally and internationally, we are looking to recruit an experienced Technical Business Analyst to join our Product team. Your primary role will be to interpret requirements from customers and the product team, and work with the development team to turn those requirements into the best possible specifications.

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Senior Finance Analyst

We have an exciting opportunity at Ticketer for a Senior Finance Analyst to join our team. We are in an exciting phase of growth with a brand new CEO joining in October 2020. This has kicked off significant investment in new systems, processes and products to capitalise on an already market-leading position.

Find out more

Newsroom

  • Contactless
  • ETMs
  • Innovation
  • Payments

Ticketer: Andy Monshaw on the Future of Ticketing

The Confederation of Passenger Transport (CPT) invited Andy Monshaw to give his views on the future of bus ticketing. In his first blog as Group CEO for Ticketer, Andy writes about the shift to contactless ticketing and the exciting road ahead for the deployment of new technologies.

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  • ETMs
  • Innovation
  • Open Data
  • Payments
  • Portal
  • Schedule Adherence
  • Tracking

BODS, Buses and Butterflies part 2

In this second part of John’s session from the TCF20 virtual event run by SMARTEX, John talks about what BODS is and what Ticketer is doing to support operators.

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  • Contactless
  • Innovation
  • Open Data
  • Passenger Counting
  • Payments

BODS, Buses and Butterflies

John Clarfelt recently had the pleasure of speaking at the TCF20 virtual event run by SMARTEX. For those of you who may have missed the session, or who did listen and may want a recap, here’s what he said (in his very own John way).

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Some of the things we have won

The Queen's Awards For Enterprise: Innovation 2020

Received The Queens Awards for Enterprise: Innovation 2020
Ticketer Award Financial Times 1000

We have ranked in The Financial Times 1000 as one of Europe's fastest growing companies

Tech Track 100 logo

Ranked in the The Sunday Times Hiscox Tech Track 100 league table of Britain's 100 private tech (TMT) companies with fastest growing sales over the last 3 years

Ticketer Award 1000 Companies

Named as one of the London Stock Exchange Group’s “1000 Companies to Inspire Britain 2019"

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

Bes Company 2020

Awarded Best Companies accreditation through ‘outstanding’ commitment to workplace engagement

Read more on our press page

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