Andy Monshaw, Ticketer Group CEO, was delighted to recently be asked to join an episode of the Intelligent Transport Podcast, for a conversation on all things data in public transport.
He kicks things off by answering what exactly the industry means when it talks about data, and the importance of clarifying what type of data is being discussed, and through what kind of lens. Andy provides detail on how operators and authorities can use data to deliver better value for customers, plus its role in improving operational efficiency and how it can be utilised to aid better decision making.
A significant portion of the rhetoric around data management is about openness and sharing – something that the industry is yet to get to grips with more broadly. Here, Andy explains Ticketer Group’s efforts to enable a central data repository for the public transport sector to enable operators to garner better insights from their data without needing to be data scientists, and what that means for the future of the industry and its recovery from the pandemic.
Last but certainly not least, Andy reveals what’s next for Ticketer Group in its journey, and whether he believes the industry is ready to be more open, more progressive and be more innovative, and plenty more besides.
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