Did you know? - Road Restriction Alerts

We have enhanced our Road Restriction Alerts solution so customers can now set navigational alerts and hazard warnings on the system, providing greater flexibility and widening the usage of this feature for operators.

What is it…? 

Operators using our Road Restriction Alerts solution will now be able to set tailored navigational and hazard warnings within the Ticketer Portal.

Customers can also now set predicted time windows on restrictions with the restriction automatically ending on the specified end date, therefore reducing manual administration. For example in the event of temporary road works or closures with an estimated date for completion.

The new functionality includes associated and easily identifiable icons which will appear on-screen, in addition to the familiar audible alert, to communicate the manner of restriction to the driver. Optional accompanying text to provide further context can also be presented to drivers, should the operator require it.

How does it work? 

When creating a new Road Restriction on the Ticketer Portal, within the ‘Road Restriction Type’ drop down option you will now be able to select from a list of possible restrictions such as ‘Height’, ‘Width’, ‘Navigation’ and ‘Hazard’.

If selecting ‘Hazard’, you can either choose from a pre-prescribed list of possible hazards or specify a new one if you so choose. This can be used for all manner of temporal restrictions, allowing operators to easily adapt to seasonal or environmental circumstances which may affect their routes. For example, in the case of icy or flooded roads, operators can mark this as a hazard on the portal, ensuring buses drive carefully along those roads, or to avoid completely.

If selecting ‘Navigation’ you are now able to set restrictions on services such as ‘No Left Turn’, ‘No Right Turn’ or ‘Road Closed’.


For customers already using our Road Restriction Alert feature, simply contact our friendly customer support team to have the updated version enabled.

For customers who are not currently using our Road Restriction Alerts feature and who are interested to learn more, provide your details here and we’ll be in touch to discuss this further.

In Summary 

    • Select from a new list of possible restrictions: ‘Height’, ‘Width’, ‘Navigation’ and ‘Hazard’.
    • When selecting ‘Hazard’, you can either choose from a pre-prescribed list of possible hazards or specify a new one if you so choose.
    • ‘Navigation’ restrictions include: ‘No Left Turn’, ‘No Right Turn’ or ‘Road Closed’.
    • Add defined timeframes for restriction to automatically clear.
    • Drivers are alerted by audible and visible icons on-screen. Accompanying text can be added should operators wish to provide additional context.

Some of the things we have won


Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

Read more on our press page

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