New Head of Hardware for Ticketer

4 February 2020

Ticketer has started the new decade with another high-level appointment, welcoming Nick Sutherland as its new Head of Hardware.  Nick has a Cambridge Engineering Degree, and extensive industry experience across hardware, software and international operations.  Nick joins Ticketer from another industry leader, Masabi, where he was Product Manager.

Nick will lead Ticketer’s rapidly expanding Cambridge-based hardware team.  His previous experience in hardware and software development has given him an in-depth understanding of what it takes to deliver innovative and reliable solutions in this environment.

His philosophy that the best products are carefully crafted to be loved by installation and maintenance teams, as well as the passengers and drivers who use them every day, was recognised as a perfect fit with ‘the Ticketer way’.

John Clarfelt, Ticketer CEO, comments:  “Filling this role has been no mean feat, as it allows fellow Ticketer founder Richard Guy to retire.  Richard designed the hardware that has been a key part of Ticketer’s success, and we owe him a huge debt of gratitude for his contribution.  Nick clearly shares the Ticketer ethos and drive.  He has both the technical and commercial ability to support and help drive forward the really exciting work we are doing in our newly expanded Cambridge offices on the development of our next generation hardware.”

John continues: “I am really chuffed by Nick’s appointment.  Although we recently celebrated 10 years in business, we all believe that Ticketer’s journey is still only just beginning.   With all our great new talent coming on board, and the massive amount of development going on both in software and hardware, the next 10 years look very exciting indeed.

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Some of the things we have won


Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

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