Surprised Driver Issues Billionth Ticketer Ticket

13 March 2018

Talwinder Sandhu, a driver for Reading Buses, was delighted to find that he had issued the Billionth Ticket bought through a Ticketer Electronic Ticket Machine in the UK, and won a luxury Hotel Chocolat hamper, presented by Ticketer’s Managing Director John Clarfelt.

Talwinder’s is the one billionth ticket issued since Ticketer was founded only eight years ago.  Ticketer made its mark supplying easy to use, high-tech ETMs, initially mainly to small and mid-size operators, and has quickly grown into a contactless ticketing expert supplying everyone from the smallest to the largest bus operators in the UK.  In fact, Ticketer is growing so quickly that it expects to reach its two billionth ticket within the next 12 months.

Martijn Gilbert, Reading Buses’ Chief Executive Officer said:  “We’re honoured to learn that the billionth Ticketer ticket has been issued onboard one of our buses. We were one of the first larger bus operators to adopt the flexible retailing platform and have worked closely with Ticketer since to deliver a number of industry firsts, including seamless and network wide contactless bank card acceptance just 13 months ago. And of course, our collaborative partnership helped us to be at the forefront of QR code ticketing through our mobile app, which has revolutionised how our customers buy their tickets for travel.

“It’s great, but not surprising, to see Ticketer proving so popular with more and more operators, large and small, adopting the system and we look forward to continuing to work with them to harness their scale and operating experience to develop future improvements and innovations in this important element of a bus business.”

John Clarfelt, Managing Director of Ticketer, comments:  “The last couple of years have been the busiest in our history.  We have more than doubled in size, in terms of operators we serve, tickets we issue, and our Ticketer Team staff.  We pride ourselves on giving all our clients, from the very smallest local bus services to the national operators, all the benefits of multiple payment options including contactless technology, delivered for the convenience of passengers and drivers alike, as well as the smoother running of bus services.”

Clarfelt launched a competition amongst Ticketer staff to guess the date that this milestone would be reached.  Patrick Smith was the colleague who had the closest guess, and he was only out by 21 hours and 54 minutes.  Patrick’s initial prize was his P45, for outguessing Ticketer’s MD. This was later rescinded, and replaced with a magnum of champagne.

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Some of the things we have won


Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

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