Tenzing Private Equity taps in to Ticketer

2 October 2018

Ticketer, the UK’s leading provider of bus ticketing technology, is delighted to announce that Tenzing, the UK-based independent private equity firm, has invested in Ticketer. Tenzing specialises in investments in high growth SMEs across the UK and Ireland, supporting high performance management teams with which it has a shared vision.

Since entering the market in 2010 Ticketer has grown to become the UK market leader, at the forefront of smart electronic ticketing technology across the bus sector. Ticketer’s software enables passengers to use the latest payment technologies, whilst providing its operators with real-time performance insights to improve efficiency, service levels and profitability.

Ticketer has achieved revenue growth of over 50% year-on-year over the last three years, and the backing from Tenzing will enable the company to accelerate its new product development plan and ensure that it stays ahead of rapidly changing customer trends and demands. Tenzing has bought into the management team’s business plan and vision for the future and is committed to supporting the team in achieving those goals.

Ticketer CEO John Clarfelt comments: “We have big ambitions for our business, and we were looking for a partner to help us accelerate our growth. But it was key to us that any such partner should share our vision and ethos, which is the cornerstone of our success. It was immediately clear to us that Tenzing were a kindred spirit, and we are really excited about the journey ahead with them.”

Guy Gillon, Managing Partner at Tenzing, commented: “We are delighted to be partnering with John, Gordon and their team on the next leg of Ticketer’s journey. This business is at the sharp end of the latest technology developments in transport and is a true niche market leader. John and Gordon have exciting plans for the company and we can’t wait to help them to achieve them.”

The Tenzing Team

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About Ticketer:

Established in 2009 and entering the market in 2010, Ticketer inspires the personalisation of public transportation, through market leading ticketing products that are customised for operators, and individualised to the lives that passengers lead.

Committed to making public transport better, Ticketer drives transportation income, insight and operations for operators and makes travel easier for passengers. Operators can access ticket sales data, view performance and manage fares from anywhere with an internet connection. The system is fully supported by a hosted service, nothing is installed on site, so costs are low. Furthermore, the annual per ticket machine license includes ongoing upgrades, ensures that there are no hidden costs, and delivers the lowest Total Cost of Ownership.


About Tenzing Private Equity:

Tenzing Private Equity is an independent private equity firm, based in London, that targets buyout investments in high growth businesses, valued between £10m and £75m, across the UK and Ireland. Founded in January 2015, the firm invests in niche market leaders and challenger businesses across a broad range of industry sectors.

The firm believes in supporting, inspiring and investing alongside high energy, high performance management teams with which it has a shared vision. Tenzing brings unique access to a select group of entrepreneurs, its Entrepreneurs Panel, who have founded and grown some of the best lower middle market SMEs through multiple successful phases of private equity investment. Access to this growth ecosystem provides the Tenzing portfolio companies with unrivalled insight, experience and mentoring to support their high growth development.

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Some of the things we have won


Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

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