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TfGM Operators See the Benefits Of Ticketer ETMs

11 April 2016

Ticketer has been busy fitting ITSO smart Electronic Ticketing Machines for Transport for Greater Manchester (TfGM), as part of its commitment to make smart travel as widely available as possible.

Smart ticketing is now available aboard 97 per cent of Greater Manchester bus services, regardless of fleet size, thanks to the initiative. As well as supplying Electronic Ticket Machines, Ticketer is ensuring smaller operators have the right on-board kit and back office support.

Steve Loxam, Integrated Transport Systems Programme Manager for TfGM, says that the Ticketer system works well for operators, and the installation process has gone very smoothly.  He comments:  “There are lots of operators in Greater Manchester, which meant a lot of deliveries, but the roll outs have gone extremely well.”

“Feedback from operators has been very positive and I would add my own praise to Ticketer’s performance. They have responded well to our customer demands and delivered on the promises they made.”

The Ticketer ETMs are ‘always on’ referring to the way the back office communicates with each unit.  This means that any changes or updates can be made quickly and easily, and communicated to every ETM simultaneously.  Steve Loxam has found this feature particularly useful:  “Changes that would normally take months to process can now be carried out remotely, in the time it takes Ticketer’s Head of Product Management to enjoy a cup of tea!”

For further information please contact:

Alison McCalpin
01353 659564
07855 608 573

Sally Whitson
0203 931 0255

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We have ranked in The Financial Times 1000 as one of Europe's fastest growing companies

Named as one of the London Stock Exchange Group’s “1000 Companies to Inspire Britain 2019"

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Ranked in Sunday Times Hiscox Tech Track 100 as one of Britain’s fastest growing companies

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

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