Ticketer chosen as Ticketing and Automated Vehicle Location supplier by Transport for Greater Manchester

19 April 2023

Ticketer has been awarded the contract by Transport for Greater Manchester to provide ticketing and essential real-time information.

Transport for Greater Manchester recently announced that they have awarded Ticketer the contract to supply an integrated ticketing and real-time information solution for their franchised operations across the region.

Ticketer has been working closely with TfGM for over 5 years and this new contract will see Ticketer build on the partnership further.

As part of the implementation, operators will be amongst the first to experience Ticketer’s Next Generation Ticketing solution, connected to a smart vehicle communications gateway (the Ticketer Smart Gateway). This new ‘plug and play’ approach provides an ecosystem of connectivity for on-bus IT infrastructure, allowing operators to reduce the amount of hardware and SIMs on bus, as well as providing opportunities to reduce energy consumption through enhanced monitoring on electric vehicles.

Building on Ticketer Group’s proven expertise in providing real-time information, both in the UK and Nordics, operators will benefit from a rich, mature solution to complement the ticketing process. The RTI solution provides operators with increased functionality such as advanced disruption management, corridor management, on-bus inventory management, and advanced tracking amongst many other features to improve operator efficiency.

Ticketer is excited to play a key part in enabling seamless travel to support TfGM’s ambition to drive up patronage in the Greater Manchester community, by offering passengers a fully joined-up experience across multiple operators and modes of travel. This underpins Ticketer’s environmental aims and ambition to support a more sustainable future by encouraging more people to travel by public transport.

Andreea Reardon, Group Chief Product & Technology Officer, Ticketer, comments: “We are committed to supporting the industry and bringing the latest innovation to market. TfGM’s approach to this contract has now validated our drive for a more integrated on-bus solution. One of the most exciting things is our ability to now accelerate our strategic roadmap and bring new product development to market whilst also being able to continue to focus on our core product offering. After a very successful relationship with TfGM over the last 5 years, we are proud to be continuing our partnership on a broader scale.”

Vernon Everitt, Transport Commissioner for Greater Manchester, said: “Ticketer’s on-bus ticketing services will provide a convenient and flexible way for customers to pay for journeys on buses with further integration planned that will connect up and simplify payment across all forms of public transport.

It will also help us to provide enhanced accurate, real-time travel information, keeping people up to date and opening up access to more choices for journeys by public transport.”

The Ticketer solution is due to start rolling out from 24 September 2023.

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Some of the things we have won


Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

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