Ticketer ‘goes all out’ for ALBUM 2019

9 April 2019

Ticketer is beginning the celebrations for its 10th year in businesses by throwing its full support behind the ALBUM Conference in Cardiff.  Not only is the company exhibiting, as usual, it is sponsoring the delegate bags and John Clarfelt is one of the guest speakers.

ALBUM members were the first Ticketer customers and have benefitted from a decade of technical developments which today include contactless payments, schedule adherence and the latest developments of Tap On/Tap Off and Demand Responsive Travel (DRT) technology.

John Clarfelt, Managing Director of Ticketer, comments:  “ALBUM members are the bedrock of our business and have shaped the way Ticketer has developed as a result.  Their support has meant that we can develop and grow, but we have maintained the philosophy of providing the same service to all customers regardless of fleet size.  We are also committed to making new software updates and technology developments available to all operators for the lifetime of the ETM, at no extra charge.”

All Ticketer’s ETMs run identical software, with the same features available whether the operator has hundreds of units or just one. The ETMs can accept contactless EMV as well as mTickets, paper QR tickets, ITSO smartcards and cash, enabling operators to tailor payments to the preferences of their passengers.

At the Conference, ALBUM members will be able to explore the benefits of driver defect checks, Ticketer’s latest solution for DRT services, as well as Tap On/Tap off and Account Based Ticketing.  Ticketer’s system is the UK’s first to guarantee passengers pay for their actual journey, rather than a flat fare.  Passengers Tap On with their contactless credit or debit card, then Tap Off as they disembark.  They no longer need to state their destination or ticket type to the driver.

Clarfelt concludes:  “We are very proud to support the ALBUM Conference.   The most important thing for us is to have the opportunity to catch up with old friends and welcome some new ones.”

– ENDS –

Ticketer is here to personalise public transportation, through ticketing software and devices that are customised for operators, and individualised to the lives that passengers lead.

Committed to making public transport better, Ticketer drives transportation income, insight and operations for operators, and makes travel easier for passengers. Operators can access ticket sales data, view performance and manage fares from anywhere with an internet connection. Nothing needs to be installed on site as the system is supported by a hosted service, and the annual per ETM license ensures that there are no hidden costs, giving the product the lowest Total Cost of Ownership around.

A UK-based company with all software and devices manufactured here, Ticketer offers market-leading ticketing technology, combined with personalised, responsive support.


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Some of the things we have won


Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

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