Ticketer Issues a Billion Tickets in Under a Year

4 July 2019



L-R: McGill’s Managing Director Ralph Roberts, driver Anne MacKissack and Ticketer Managing Director John Clarfelt


Less than a year after announcing that it had issued a billion tickets through its Electronic Ticket Machines (ETMs), Ticketer has already issued its two billionth ticket.  The first billion ticket milestone took nine years to reach.

Anne MacKissack, a driver for McGill’s, issued the milestone ticket in Glasgow, just a few days shy of the one year anniversary of the one billionth Ticketer ETM ticket, which was issued by a Reading Buses driver.

Ralph Roberts, Managing Director for McGill’s, comments:  “With Ticketer now fitted to 60% of Scotland’s buses, we’re delighted that the two billionth ticket was issued on our X23 service. It is very fitting that the ticket was distributed on a McGill’s bus, as we were early adopters of the system and pioneered the use of Ticketer in Scotland on a large scale operation.”

He continues:  “It’s great to hear that Anne issued the ticket. She is one of our longest serving drivers, first joining our Inchinnan depot in 1986.”

The two billionth ticket comes in Ticketer’s 10th Year in business.  In that time the company has grown into the UK’s leading integrated revenue, tracking, performance and fleet management provider.

The adoption of Ticketer’s market leading EMV contactless ETMs by operators of all sizes has rapidly increased the number of tickets being issued.

John Clarfelt, Ticketer’s Managing Director, comments:  “While we have made our name supplying easy to use, high-tech ETMs mainly to small and mid-size operators, in recent years we have increasingly supplied some of the UK’s largest bus operators.  It is this recent growth that has enabled us to reach this new milestone so quickly.  While we are enormously proud of this achievement, we are equally proud of the fact that we are able to maintain the same high levels of customer service throughout this growth period, regardless of the size of the customer’s operation.”

Ralph Roberts adds:  “We’re excited to be working with Ticketer on future developments, improving its already impressive offering.”

For further information please contact:

Sally Whitson
0203 931 0255

Some of the things we have won

Received The Queens Awards for Enterprise: Innovation 2020

We have ranked in The Financial Times 1000 as one of Europe's fastest growing companies

Ranked in the The Sunday Times Hiscox Tech Track 100 league table of Britain's 100 private tech (TMT) companies with fastest growing sales over the last 3 years

Named as one of the London Stock Exchange Group’s “1000 Companies to Inspire Britain 2019"

Named as “One to Watch” in the European Business Awards

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

Awarded Best Companies accreditation through ‘outstanding’ commitment to workplace engagement

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