Ticketer launches exciting multi-operator passenger app ‘Kazoot’

19 September 2019

Ticketer will be launching a new passenger app, Kazoot, at Coach & Bus UK in October.  Kazoot is believed to be the UK’s first national, multi-operator passenger app, built to address the needs of both the passenger and the operator. Passengers can plan, pay and travel using a single, free app offering a national view of bus and other modes of travel.  Ticketer operators now have an additional channel to promote their services and interact with their passengers, all managed centrally from the Ticketer systems they use on a daily basis.

Ticketer developed Kazoot to give travellers everything they need to help them make the right travel choices for them. It puts operators’ own Ticketer system data in the hands of the passenger, making it arguably the most reliable source of multi-operator bus information currently available.

Kazoot includes a range of features designed to make it easier for customers to get to their destinations, including detailed route information, live arrival times, the ability to find the nearest bus stop and even the ability to view buses moving all over the country in real-time.

John Clarfelt, Ticketer’s Managing Director, comments:  “We are very excited to be launching Kazoot with its simple premise:  to remove barriers to public transport and help passengers access the best transport services to meet their needs through a single app.  Instead of needing multiple apps running in order to access all the various options, users now just need to download Kazoot for everything they need.”

He continues:  “Kazoot is the multi-operator app that gives operators all the benefits typically associated with a dedicated app. It is an exciting new tool that enables them to work together to collectively compete against other forms of transport by demonstrating that bus travel can be accessible, visible and convenient whilst retaining access to the ticket sales data they would expect through their own app.”

Kazoot will help passengers make the most of their valuable time by giving instant answers to all of the key questions often asked; such as ‘is the bus on time?’, ‘how long will my journey take?’, ‘how much will it cost?’ and ‘how do I pay?’.

John explains:  “We have developed this app in typical Ticketer fashion, in-house and ‘our way’.  We will treat its development in exactly the same way as any other Ticketer product, with continuous enhancements to exceed the expectations of passengers and our operators. All of our operators, large and small, with or without their own app, can join Kazoot to help promote bus travel to all.”

The plans for the app are extensive with development already underway for new and exciting features to make public transport and bus use as accessible as possible.

Beta testing of multi-operator bus ticket retail is about to commence which is expected to be another UK first for Ticketer. Kazoot passengers will be able to buy mobile tickets for any participating operator, giving them true travel freedom and removing yet another perceived barrier to public transport use.

John Clarfelt concludes:  “We have already started working on new features for Kazoot that we will be able to demonstrate at CBUK.  We always have a lot of fun at the NEC, so we hope to see as many of our industry colleagues and friends as possible on our stand again this year.”


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Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

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Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

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Ticketer Award Megabuyte

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Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

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