Ticketer’s integrated technology demonstrated in mainland Europe at UITP

21 June 2019

Ticketer, the UK’s leading integrated revenue, tracking, performance and fleet management provider, exhibited for the first time at the UITP Global Public Transport Summit, as part of the company’s expansion plans.  The event coincided with Ticketer’s 10th Anniversary, during which time it has grown to become the largest Electronic Ticket Machine supplier in the UK, whilst also starting to expand successfully into new markets.

Many bus operators in the UK have benefited as Ticketer has relentlessly pursued a decade of technical developments, which include (amongst many others) contactless payments, schedule adherence and the latest developments of EMV Tap On/Tap Off technology.

At the UITP Summit, there was a huge amount of interest in Ticketer’s EMV Tap On/Tap off solution, which ensures that passengers pay for their actual journey made rather than a flat fare.

Passengers Tap On with their contactless credit or debit card, then Tap Off as they disembark.  They no longer need to state their destination or ticket type to the driver, and all with any contactless credit or debit card they may own without the need to carry a dedicated regional smartcard.

Visitors were also able to explore the full range of features in the Ticketer solution, both hardware and software, which have seen the company rise to become the largest supplier of EMV on-bus ticketing solutions in the UK.

All Ticketer’s ETMs run identical software, with the same features available whether the operator has thousands of units or just one. The ETMs can accept multi-currency payments in the form of contactless EMV as well as mTickets, paper QR tickets, Apple and Android Pay, smartcards and cash, enabling operators to tailor payments to the preferences of their passengers.

John Clarfelt, Managing Director of Ticketer, comments:  “Although we are well known in the UK, and have successful installations outside of the UK, this was our first foray onto the European stage at a major exhibition.  We were excited to showcase our market leading technology to a new audience and explain our philosophy of providing the same service to all customers regardless of fleet size.  We took the opportunity to explain to our many UITP visitors that all new software updates and technology developments are made available to all operators for the lifetime of the ETM, at no extra charge, and this was very well received.”

Ticketer has also been recently recognised in the UK for its unique approach to marketing, which includes the Ticketer Duck.  International visitors to UITP were invited to adopt a Ticketer Duck on the understanding that they provide photos of the newly re-homed ducks in “exotic” places around the world, to prove they are being well treated. Follow Ticketer_UK on twitter to see where the ducks have made new homes.

– ENDS –

Ticketer is here to personalise public transportation, through ticketing software and devices that are customised for operators, and individualised to the lives that passengers lead.

Committed to making public transport better, Ticketer drives transportation income, insight and operations for operators, and makes travel easier for passengers. Operators can access ticket sales data, view performance and manage fares from anywhere with an internet connection. Nothing needs to be installed on site as the system is supported by a hosted service, and the annual per ETM license ensures that there are no hidden costs, giving the product the lowest Total Cost of Ownership around.

A UK-based company with all software and devices manufactured here, Ticketer offers market-leading ticketing technology, combined with personalised, responsive support.


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Some of the things we have won


Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

Read more on our press page

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