Technical notices

Technical Change Notice 2019/09/30/a


UPDATE: Our portal release on 2019/10/13 addresses this issue.  You no longer need the workarounds below.


Unfortunately a recent update to Chrome (Chrome version 77) has impacted our mapping provider.

The Tracking map can be slow to move around, and feel sluggish. Chrome updates itself automatically in general.


We are investigating all options to work around this issue, but can suggest the following mitigations in the meantime:

– defer updating Chrome beyond version 76 for a period, by not restarting it, if that is possible for you

– use an alternative browser such as Edge, but ideally Firefox, which has better performance.

– disable Hardware Acceleration in Chrome. This should should restore your performance, whilst allowing you to remain in Chrome. Instructions on how to do this can be found here.


Some of the things we have won

Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Winners of the 'RSOCO Silver Award for Contribution to Safer Driving' 2022

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

Read more on our press page

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