Did you know? - Christmas Help Sheets

The Ticketer elves are back and once again, they’ve been elving away creating technical documents which will help with any changes you need to make over the festive period.

And although this year may be a little different when it comes to planning your schedule for the Christmas period, Santa and his reindeer are relying on public transport to help them deliver all the presents this year as unfortunately the sleigh didn’t pass all the vehicle checklists and is now with the north pole mechanics.

Christmas Help Sheets

When running your services over the festive period, you may need to make some changes to your usual schedule, prices and even tickets, so we have created the following help sheets to enable you to seamlessly configure your Ticketer system to accept these changes:

  • Schedule Adherence: Amending operational dates for Christmas and Bank Holidays – if you are running any services over the festive period and you are using Ticketer’s Schedule Adherence feature, or sending service predictions to a Real Time Information (RTI) system, you may wish to configure the system to seamlessly handle your service changes that are in effect over this period.
  • Duties and Running Boards: Amending Operational Dates for Christmas and New Year – this will provide you with assistance on how to set up the correct Duties or Running Boards within the Ticketer system over the festive period.
  • Updating your tickets to be festive – with the logo feature you can simply, and easily, create and upload a festive image for your tickets and spread some Christmas cheer to your passengers.
  • Amending ticket prices for the festive period – if you offer a reduced fare over key dates in the festive period, rather than amend these fares on an ‘as-needed’ basis, it may be easier to configure these fares to automatically be valid on the respective dates and publish these changes in advance.

All the above help sheets can be found in the Ticketer Portal, support tab, under downloads: https://support.ticketer.co.uk/en-GB/downloads

Some of the things we have won


Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

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