Did you know? - Passenger Classes

We have now added the ability to explicitly class tickets as an “Adult”, “Child” or “Young Person”, etc. to your tickets.

What is it….?

Ticketer has now added support for identifying Passenger Classes to the tickets.

  • It is an additional option on the ticket types that operators can use to describe the type of passenger class on every transaction and can be set through the Ticket Types page on the Ticketer Portal.
  • Passenger types can explicitly specify whether the ticket is for an Adult, Child, Student etc.
  • By adding this additional data element, users can now better record and report the different types of passengers on a per transaction basis without having to rely on the ticket name to provide that distinction.
  • In order to make the task of adding this data type for all tickets as easy as possible, users can export the ticket definitions into Excel using the Ticket Type Export features, make whatever changes are necessary in Excel and then reimport the file. It’s that simple!
  • The Passenger Types have been added to the Ticket Sales grid as an optional column (along with Passenger Count) and can also be included in nightly Ticket Exports.
  • Capturing this data type now allows reporting to be aggregated to the types of passengers, not just on a ticket type basis.
  • Including these passenger types has been added to the Fares export for BODS (Bus Open Data Service) which is part of the schema definition as defined by the DfT.

In Summary

  • Ticketer have added the option to define a Passenger Class on your tickets.
  • This can be easily added to your existing tickets using the export and import mechanism available on the portal.
  • These Passenger classes are included in the Fares exports for BODS as required by the DfT.

If you need any assistance, please contact our friendly Support team at support@ticketer.co.uk who are always on hand to help.

Some of the things we have won


Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

Read more on our press page

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