Blackpool Transport go contactless with Ticketer

16 February 2021

Blackpool Transport Logo

Blackpool Transport are bringing contactless payments to all their buses with more developments for trams and ‘Tap and Go’ ticketing following soon after.

The new contactless payment offering comes from an investment in brand new ticket machines with Ticketer and means passengers can use their contactless credit or debit card for a quick, easy and in current times, a safer way to pay.  Apple Pay and Android Pay are also accepted.

In addition, Blackpool Transport are also increasing security on paper tickets with QR code scanners, which along with contactless, will make boarding much speedier.

Further partnership with Ticketer, will bring a Tap On / Tap Off (TOTO) travel option, driver first use checks using Ticketer’s Vehicle Checklist feature, and Passenger Occupancy, which includes wheelchair bay availability.

John Clarfelt, Founder, Ticketer commented:

“This is the culmination of a long-held ambition, to work with Blackpool Transport on contactless and a host of other innovations for its customers. Both on bus and, shortly, on tram. This would be a complex project in normal times, let alone during Covid, and I am in awe of the way both teams have worked together to deliver a solution which fits Blackpool Transport’s requirements and meets the growing needs of its passengers.”

Jane Cole, Managing Director from Blackpool Transport said:

“We are always proud to say that we work in collaboration with industry suppliers and this project has been an excellent example of working together with Ticketer to deliver better for the customers.

The improvement work never stops here at Blackpool and we have plans to deliver a tram ticketing solution with Ticketer later this year. Although it has been an unusual and challenging time for the industry, standing still can never be an option if we are to make bus travel even better than before.”


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Some of the things we have won


Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

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