Ticketer supports TfGM’s Bee network with integrated ticketing and real-time information solution

25 September 2023

Ticketer launch integrated ticketing and real-time information solution in TfGM’s franchised Bee Network

Ticketer and Transport for Greater Manchester have launched the first phase of their integrated ticketing and real-time information (RTI) solution, enabling seamless travel in support of TfGM’s ambition to increase patronage within the area.

Roll-out commenced on Sunday 24^th September, with Greater Manchester’s Bee Network being the first to experience Ticketer’s latest product innovations, the Next Generation ETM and Ticketer Smart Gateway.

The Next Generation ETM is Ticketer’s newest ticketing device and offers faster processing, greater memory, speedier contactless payments, with an Android-based tablet at its heart. The Next Generation ETM connects to the Ticketer Smart Gateway, a communications gateway which provides an ecosystem of connectivity for on-bus IT infrastructure. It allows operators to reduce the amount of hardware and SIMs on bus and provides opportunities to reduce energy consumption through enhanced monitoring on electric vehicles.

Operators within the franchise will also benefit from a rich RTI solution to complement the ticketing process, providing them with increased functionality such as advanced disruption management, corridor management, on-bus inventory management, and advanced tracking, amongst many others.

Andreea Reardon, Chief Product & Technology Officer at Ticketer, comments: “We’re delighted to have completed the first stage of this rollout with TfGM. We already provided ticketing solutions to TfGM but this represents a strengthening of our partnership as TfGM embarks on its franchising journey.

Anne Marie Purcell, TfGM’s Bus Franchising Programme Director, said: “As we launch our franchised Bee Network buses our main priority is ensuring that the ticketing experience for passengers and drivers is as smooth as possible, and we are excited that we finally making this a reality with our partners at Ticketer.”

“We’ll also be able to give customers access to accurate real-time travel information to help them make more informed choices when travelling on public transport.”