Ticketer supports TfGM’s Bee network with integrated ticketing and real-time information solution

25 September 2023

Ticketer launch integrated ticketing and real-time information solution in TfGM’s franchised Bee Network

Ticketer and Transport for Greater Manchester have launched the first phase of their integrated ticketing and real-time information (RTI) solution, enabling seamless travel in support of TfGM’s ambition to increase patronage within the area.

Roll-out commenced on Sunday 24th September, with Greater Manchester’s Bee Network being the first to experience Ticketer’s latest product innovations, the Next Generation ETM and Ticketer Smart Gateway.

The Next Generation ETM is Ticketer’s newest ticketing device and offers faster processing, greater memory, speedier contactless payments, with an Android-based tablet at its heart. The Next Generation ETM connects to the Ticketer Smart Gateway, a communications gateway which provides an ecosystem of connectivity for on-bus IT infrastructure. It allows operators to reduce the amount of hardware and SIMs on bus and provides opportunities to reduce energy consumption through enhanced monitoring on electric vehicles.

Operators within the franchise will also benefit from a rich RTI solution to complement the ticketing process, providing them with increased functionality such as advanced disruption management, corridor management, on-bus inventory management, and advanced tracking, amongst many others.

Andreea Reardon Ticketer GroupAndreea Reardon, Chief Product & Technology Officer at Ticketer, comments: “We’re delighted to have completed the first stage of this rollout with TfGM. We already provided ticketing solutions to TfGM but this represents a strengthening of our partnership as TfGM embarks on its franchising journey.

Anne Marie Purcell, TfGM’s Bus Franchising Programme Director, said: “As we launch our franchised Bee Network buses our main priority is ensuring that the ticketing experience for passengers and drivers is as smooth as possible, and we are excited that we finally making this a reality with our partners at Ticketer.”

“We’ll also be able to give customers access to accurate real-time travel information to help them make more informed choices when travelling on public transport.”


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Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

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