Ticketer Bite-Size: EMV Contactless limits and Apple Pay Express

12 February 2021

Jason Mann, UK Head of Product at Ticketer, talks us through some of Ticketer’s most notable innovations of 2020, and how, we are aiming to make life as simple as possible for operators and passengers alike. We have created bite-size segments so you can listen to the features you are most interested in.

In this segment, Jason talks through the latest in Contactless Payments.

You can hear directly from Jason in the video above or have a read below:


An earlier Covid development was supporting the increased limits for using contactless EMV cards which was increased from £30 to £45, and which we delivered in time for the change to take effect on the 1st of April 2020 even though we only had a couple of weeks’ notice that the change was coming.


That wasn’t our only contactless EMV change in 2020. We also worked with Apple to support Apple Pay Express for both tap transactions and retail transactions, thereby removing the need for passengers to unlock their phones with Face ID when using this method of payment on bus. Avoiding using Face ID to unlock the phone also meant that passengers didn’t need to remove their face masks when paying this way. We had no idea when we started to engage with Apple on this that this would be the primary driver for this feature!


For more information please visit our Fare Payments product page.

Some of the things we have won

Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Winners of the 'RSOCO Silver Award for Contribution to Safer Driving' 2022

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

Read more on our press page

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