Ticketer Bite-Size: QR Code reader enhancements

15 February 2021

Jason Mann, UK Head of Product at Ticketer, talks us through some of Ticketer’s most notable innovations of 2020, and how we are aiming to make life as simple as possible for operators and passengers alike.
We have created bite-size segments so you can listen to the features you are most interested in.
In this segment, Jason talks through the latest developments in accepting QR codes.

You can hear directly from Jason in the video above or have a read below:


Recognising that contactless methods of ticketing are key during the pandemic, we have enhanced our solution with regard to accepting QR codes:

  • We’ve extended our paper QR schema to provide a more robust way to manage multi-operator QR codes to help with the increasing number of multi-operator schemes we started to see emerge.
  • We’ve introduced the ability to hotlist QR codes from the portal, so QR codes, like ITSO cards and EMV cards could be declined by the ETM should the operator suspect fraudulent use or through lost paper tickets (who had thought that would have been possible a few years ago!).
  • And we’ve introduced the ability to report on any failed QR usage, for example, should the QR code be expired, not valid on that particular service or even when blocked.

QR Hotlist

For more information please visit our Fare Payments product page.

Some of the things we have won

Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Winners of the 'RSOCO Silver Award for Contribution to Safer Driving' 2022

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

Read more on our press page

Join the Ticketer journey

Let's go!