Did you know? - Through Fares

TicketerThrough Fares feature enables passengers to purchase a ticket to their end destination, even if it is not on the route of the service they have boarded. With this feature, Ticketer ETMs can be set up to seamlessly sell through fare tickets to destinations that require one or more connecting services. 

What is it? 

A Through Fare is the fare charged from the point of boarding, to a destination which is not on the current route. The advantage for the passenger is that they only need to purchase one ticket for their journey, even though they may need to join one or more connecting services to reach their end destination. 

Typically, such fares are set up with inefficient and complex workarounds by adding the additional fares stages to the end of the route. Whilst this works in practice on the outbound services, it can mean that the inbound service contains fare stages which are not actually on that service. 

In the Ticketer System, we have included explicit support for adding Through Stages to any service, allowing tickets to be issued to the fare stages required, but without adding those as conventional fare stages on that service. 


The Through Fares feature can readily be enabled on the ETM, and will only require minor additional setup by the operator when inputting services and fares. 

Using Through Fares in the Ticketer System 

Once Through Fares have been added to a service, they are easily identified in the interface by specific colour coding. 


This approach has been similarly adopted on the ETM, ensuring the driver is aware which fare stages are normal vs. Through Stages. 


In Summary… 

  • Ticketer’s Through Fares feature allows operators to set up tickets to Through Fare Stages, avoiding complex and inefficient workarounds. 
  • Through Stages are visually highlighted on the portal for easy setup and configuration. 
  • Drivers also know instantly which fare stages are Through Stages as they are clearly highlighted on the ETM. 

To find out more about Through Fares and how to set them up on your Ticketer portal, please contact customer services. 

Some of the things we have won


Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

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