Grant Palmer launches Bedfordshire’s first Pay-As-You-Go capped bus travel with Ticketer’s Tap Off Readers

22 April 2022

 

 

Grant Palmer will be rolling out contactless payments with Ticketer from 25 April 2022.

 

Grant Palmer Limited, Bedfordshire’s independent bus operator since 1999, are launching contactless payments with Ticketer’s Tap Off readers across their entire fleet from 25 April.  

The Tap On / Tap Off model will offer a seamless contactless payment experience for all passengers. Customers will only need to tap their card or contactless device on the existing Ticketer Electronic Ticket Machine (ETM) when boarding the bus and tap off on the new Tap Off reader as they leave.  

The new ticketing system will speed up boarding times and simplify the payment process, keeping customers assured that they get the best possible fare, every time. Customers will never pay more than the daily or monthly caps, and can easily check their payment history using the Grant Palmer website. Payment by cash and mobile tickets will still be available. 

At launch there will be six capped zones across the network: 

  • Bedford Zone One
  • Luton and Dunstable Zone
  • Luton busway
  • Leighton Buzzard
  • Milton Keynes

Thomas Manship, Executive Assistant for Grant Palmer Limited, says: “It has been great to work with Ticketer on this project. With their Tap Off readers we are now able to offer a Pay-As-You-Go model with fare capping for our customers. With simpler fares and greater flexibility to travel, we expect more passengers to come back to our buses and leave their cars at home.” 

Antonio Carmona - TicketerAntonio Carmona, General Manager UK and International at Ticketer, comments: “The introduction of Pay-as-You-Go is a major improvement in how people pay for bus fares, and it is a key theme in the National Bus Strategy. PAYG fares are simpler and easier for passengers, and with Ticketer’s Tap On / Tap Off technology, it is a model that can be expanded beyond flat fare services. We are very pleased to work with an innovative operator like Grant Palmer to remove more barriers to accessing public transport.“ 

For further information please contact:

Some of the things we have won

WINNER OF ‘BEST BUSINESS INNOVATION’ AND SHORTLISTED FOR ‘EMPLOYER OF THE YEAR’ AT THE NEWBURY WEEKLY NEWS BEST BUSINESS AWARDS, 2023

Received 'Most Innovative Public Transport Technology 2022' award, by the UK Transport Awards.

Winners of the 2022 Euro Bus Expo Innovation Challenge Bronze Award.

Winners of the 'ROSCO Silver Award for Contribution to Safer Driving' 2022

Profit Track 100 2021

Ranked in The Sunday Times BDO Profit Track 100, acknowledging the impressive performance and contributions of the featured companies to the economy and society during the pandemic

Transport Ticketing

Winner of the Transport Ticketing Awards 2021 'Digital Champion' Category

Ticketer Award Megabuyte

Listed as 3rd in the Megabuyte Emerging Stars Awards which recognise the top 25 best-performing scale-up Companies of the Year in the UK, for industry-specific software

Ones to Watch award

Named as “One to Watch” in the European Business Awards

Ticketer Award Thames Valley

Thames Valley Chamber of Commerce Business of the Year & High Growth Business of the Year

Gold Winner of the Coach and Bus Innovation Challenge 2019 for our passenger app Kazoot

Read more on our press page

Join the Ticketer journey

Let's go!